Job: Bilingual Customer Care Specialist

Jobing Description

Job ID: JD-E-CS-67 Location: Twinsburg, OH Career Type: Full-Time Career Level: Experienced (3-5 Years) Shift: 2nd Shift Education: Bachelor's Degree or Equivalent Work Experience Travel Involved: None Bilingual Customer Care Specialist Job Responsibilities: This position will be responsible for providing exceptional customer service to our Spanish speaking customers in a fast paced, inbound call center. We are looking for representatives who have the ability to balance a high-volume setting while providing customers with superior quality. Representatives must have a passion for helping people. Experience Needed: Our ideal Bilingual Customer Care Specialist will have 3-5 years experience in a fast-paced call center environment, have excellent communication skills and the ability to resolve issues while adhering to professional standards and outstanding customer service practices. Exceptional listening skills are a must. Computer Experience: Other Information: We offer extensive new hire training, opportunities for career advancement and an inviting,open workplace culture.