Job: Call Center representative

Jobing Description

Posting Date: 12/30/2011
Job Title: Call Center representative

Status: Full Time
Location: Cincinnati, OH

MEDLAB is the premier long term care clinical laboratory in the region, servicing over 1500 facilities. Additionally, MEDLAB is one of the fastest growing independent labs in the nation, currently offering services in five states; Ohio, Kentucky, Indiana, Illinois and Missouri. By investing in state of the art technology and a skilled work force we are able to offer a superior program focused on serving the long term care industry

Provide customer service to nursing home staff, physician office staff and patients by talking with clients on the phone, entering data into a specialized computer system, dispatching phlebotomists and couriers, tracking specimen collection and reporting, and trouble shooting missing, incomplete and incorrect orders.

Ability to interact effectively and professionally with clients. Excellent customer service skills a must. Experience dispatching and coding desired. Knowledge of ICD9 and CPT coding a plus.

MEDLAB offers a competitive wage and, for full-time employees, benefits package including health, dental and vision insurance,401K, as well as paid time off. We invite applicants to submit their interest to us through our career site at http://www.medlabcareers.com/

We are an equal opportunity employer