Job: DRC Team Supervisor - Fixed Sites

Jobing Description

New Search | Search Results 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 1 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 13158 Yes Create Profile/Apply Email A Friend Job Title: DRC Team Supervisor - Fixed Sites Area of Interest: Biomedical Qualifications: Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Job Description: Job Summary Supervise blood collection (whole blood and apheresis) operations at fixed and/or mobile sites to ensure an efficient, effective and compliant process. Supervise staff, create a team environment and provide leadership needed to maintain premiere donor care, customer safety and satisfaction during the blood collection process. Demonstrate excellent public relations to promote a positive, professional image of the American Red Cross.Work independently with attention to detail ensuring adherence to quality standards. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities 1. Ensure blood drive compliance with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Ensure SQUIPP (safety, quality, identity, purity and potency) for all products collected under their supervision. 2. Plan, manage and direct all aspects of blood and/or apheresis collection operations (fixed site and/or mobile) to ensure an efficient and effective process. Recognize and correct donor flow inefficiencies. Monitor work area and practices to ensure a safe environment; take preventative and/or corrective action to prevent safety hazards and potential injuries to donors, volunteers and staff. 3. Supervise staff including hiring, training, evaluation, and discipline to ensure a well-qualified team and to enhance operational success. Monitor individual and group performance to improve overall team effectiveness. 4. Perform clerical administrative functions to provide documentation and ensure donor/recipient safety and to monitor staff competency. May perform or serve as a trainer for all blood collection procedures. 5. Meet or exceed donor, sponsor and other customer's service expectations. Seeks and uses customer feedback to improve services. 6. Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success. 7. Complete required readings and training assignments by assigned deadline. Documentation of training/communication for team is accurate and timely. 8. Support activities to recruit/re-sign donors and other process improvement initiatives. 9. Perform other related duties as necessary. Scope Supervise and oversee all aspects of daily blood collections operations. Perform, assess and provide training for blood collection activities as needed. Responsible for supervision of team of line staff. Ensure team focus on customers. May operate ARC vehicles in compliance with regulations. Must balance production, customer service and compliance on a daily basis, ensuring integrity of operation. Qualifications Bachelor Degree, RN/LPN or equivalent combination of related education and experience required, with current state licensure as required. Minimum two years related experience required. Supervisory experience preferred. Related experience includes medical, technical, supervisory experience or documented satisfactory performance as a Collections Specialist. Customer service experience required. Effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Proficient with Microsoft office applications. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. Requisition Number: BIO13158 Country: United States State/Province: Ohio City: Columbus Full Time / Part Time: Full Time Shift: Variable Work Schedule: Variable Schedule Percentage of Travel: 1% to 10% Relocation Eligibility: No 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 1 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 13158 C66F2F63-188B-F72C-AD2084A8E8B4B083 13158 Yes Create Profile/Apply Email A Friend