Job: Human Resources

Jobing Description

PURPOSE OF JOB:
This position is the HR leader responsible for all phases of HR data management including selection, development, implementation and ongoing maintenance of HR/Talent Management related software and/or web based applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for leading, analyzing and assisting in all phases of HR data management including the selection, development, implementation and ongoing maintenance of all HR/Talent Management related software and/or web based applications (including HRIS, ATS, LMS, etc.). Member of HR Department leadership team.
2. Leads goal setting, planning and aligns with tactical and strategic plan. Communicates system initiatives to staff and customers. Handles wide variety of strategic and operational details. Delegates tasks, fields questions/complaints and gathers data to prepare supporting communications and reports.
3. Oversees human resource related solution upgrades, new module and/or system implementations, system documentation, and ongoing database table maintenance and updates. Assists with investigation and resolution of software or data base issues.
4. Responsible for managing multiple projects with cross-functional department impact and reporting responsibility. Prepares and maintains detailed project plans and manages deliverables. Consults with and engages cross functional business partners.
5. Develops enhanced reporting capabilities utilizing HR related software and/or database to support Library initiatives and promote broader access to data and information for management and staff via self service. Analyzes, recommends, designs, compiles and distributes management reports. Maintains expert level knowledge of Report Writing capability for HRIS/Payroll software and databases.
6. Assists in the development of Human Resources Division performance metrics.
7. Maintain awareness of current trends in various HRMS technology with a focus on service development, delivery and support, and applying key technologies. Recommend and implement process/customer service improvements, and innovative solutions.
8. Supervises and coordinates work of staff as assigned. Sets individual performance measurements/metrics for staff and holds them accountable. Responsibilities include coaching, managing, hiring, orienting and evaluating assigned staff. Assists with problem solving at local and system level. Coordinates, initiates, and approves paperwork and documentation to assure proper fiscal and regulatory control.
9. Utilizes computer applications and library equipment, maintains current knowledge of system wide and location specific procedures, processes, policies and operations. Utilizes e-mail and voicemail to maintain open channels of communication.
10. Performs additional duties as assigned including leading and co chairing major strategic initiatives through project management, serving on task forces, committees, etc.

INTER-ACTION:

Interaction with all levels of staff, customers, agencies, external vendors and/or Board of Trustee members.

MINIMUM QUALIFICATIONS:

1. Bachelor s Degree or equivalent, from an accredited college or university preferably in business, human resources, information technology or a related field.
2. Five (5) years experience with HRIS software programs and/or databases.
3. Ability to effectively present in a variety of formal settings- one on one, group, peers, direct reports, etc. Command attention and manage group process. (Presentation Skills)
4. Knows how businesses work, especially libraries. Knowledgeable in current and possible future policies, practices, trends, technology, and information in the library industry and field of library and information and science. (Business Acumen)
5. Strong problem solving/analytical skills. Adept at process management; knows how to organize people and activities. Can simplify complex processes, see opportunities for synergy and integration and apply appropriately to get more out of fewer resources. (Process Management)
6. Advanced skill level in Microsoft Office applications, intranet and internet usage. Ability to operate library technology systems including personal computer, software programs (i.e. Windows/Microsoft office) and other job related equipment.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:
1. Professional or Senior Professional Human Resource certification.
2. Can inspire and motivate entire units of the organization, ability to communicate a compelling and inspired vision as well as a sense of purpose. (Managing Vision and Purpose)
3. Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers. (Customer Focus)
4. Adheres to an appropriate set of core values and beliefs during both good and bad times. (Ethics and Values)
5. Knowledgeable about how an organization, especially libraries, works and knows how to get results using both formal and informal channels. Recognizes and understands the culture of an organization. Understands the origin and reasoning behind key policies, practices, and procedures of the organization. (Organizational Agility)
6. Skilled at judging which ideas and suggestions will work and bringing them to market. Can manage the creative processes of others. (Innovation Management)

COMPUTER/TECHNOLOGY SKILLS/EQUIPMENT/SOFTWARE SKILLS:
The following is the common technology used in this position and is not all inclusive.

GroupWise, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Intranet (CMLsi), Internet (www.Columbuslibrary.Org), IFAS/HRIS, Laserfiche, Laptop With LCD Projector and other HR/OD or CML Related Software Applications.

SUPERVISORY/MANAGEMENT RESPONSIBILITY:

Supervises assigned staff.

TRAVEL REQUIREMENTS:

Frequency of travel: Frequent to all library locations, training and development assignments in and out of state, vendor locations and state and federal agencies as needed.

SPECIAL REQUIREMENTS:

Driver license and personal vehicle. Periodic evening and weekend work.

PHYSICAL DEMANDS:
Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents operating standard business office equipment. Frequent travel by automobile is required for position responsibilities and/or training.

WORK ENVIRONMENT:
Majority of the work performed in a general office/library environment. Requires availability for extended or non-traditional hours as needed to perform job duties. Requires periodic participation and attendance at related library events and training.

DISCLAIMER:
The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Copyright 1996, 1998, 2000, 2002, 2004 by Robert W. Eichinger and Michael M. Lombardo. ALL RIGHTS RESERVED. This work is derived from the FYI FOR YOUR IMPROVEMENT? Coaching and Development Guide developed and copyrighted by Robert W. Eichinger and Michael M. Lombardo for Lominger Limited, Inc. Without the prior written permission of Lominger Limited, Inc., no part of this work may be used, reproduced or transmitted in any form or by any means by or to any party outside of Columbus Metropolitan Library, except as required by law.