Job: Supervisor

Jobing Description

Supervisor
Location: OH - Cleveland #65

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Description

Supervisor

FOR IMMEDIATE CONSIDERATION
PLEASE APPLY IN PERSON AT:
Lakeshore Learning Store
27500 Chagrin Blvd
Beachwood, OH 44122

Opportunity knocks at the Lakeshore Learning Store. Are you ready?
Lakeshore Learning Materials is one of the premier manufacturers of educational materials for elementary programs and early childhood organizations around the country. A multi-channel distributor with a strong sales division, thriving web business, catalogs and over 50 store locations nationwide, Lakeshore has experienced continuous growth since its inception in 1954.

Job Summary
You don t need a background in education, but a desire to learn is essential! As part of the store management team, you get to play an active role in developing a first-class crew, help to maximize store sales, and provide our customers with an unforgettable retail experience?all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.

Providing great customer service isn t just a goal?it s the essence of who we are.
Our energetic and friendly approach to exceeding each customer s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store management teams have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle and no team success is too small to celebrate.

Responsibilities
Building Talent
Recruit and develop an engaged, sales-driven team
Involved in training and developing new store associates

Building Service Standards
Surpass expectations regarding customer service
Seek and communicate customer feedback in regard to school and home use of products
Build a unique and lasting relationship with customers

Building Revenue & Operational Excellence
Maximize sales and manage controllable expenses
Maintain visual presentation of merchandise and signage
Maintain company expectations regarding retail policies and procedures

Essential Skills & Attributes
Passion for providing excellent customer service
Positive and proactive approach to management and working as a team
Excellent communication and training skills
Exceptional time management and organizational skills
Ability to demonstrate company standards and reinforce them with entire team
Strong desire to recognize and reward achievements?big and small
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask in order to meet simultaneous demands

Requirements
1 year related retail management experience
Ability to work flexible schedule, including nights and weekends
Knowledge of retail POS systems

Benefits Package
Your investment in us deserves a benefits package to match!
Competitive salary
Comprehensive medical/dental plan for full-time employees
401(k) retirement plan for full-time employees
Generous employee discount
Quarterly bonus program

This is your chance to work with a dedicated team in a thriving retail atmosphere! If you are unable to apply in person, please complete an online application at http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LAKESHORE&cws=1&rid=524. To learn more about Lakeshore, visit www.lakeshorelearning.com. Equal Opportunity/Affirmative Action Employer