Job: VP Group Client Director

Jobing Description

Description:
- VP Group Client Director (1103162)

Job Description

VP Group Client Director-1103162

Description

The North American Professional Services team leads and manages all of Nielsen's relationships with consumer-focused manufacturers and retailers. The team includes over 1,600 professionals in the United States and Canada and coordinates all relationships for several hundred clients headquartered in North America including Kroger, Walmart, Walgreens, Coca-Cola, Colgate-Palmolive, Safeway, Kraft, Heinz, Procter & Gamble and Unilever, to name a few. Clients range from CEOs through to senior brand, marketing, sales and market research executives. No other company in the world comes close to having the level of insight into consumers that Nielsen possesses, nor the ability to integrate this information into truly unique insights for corporations. The North American Professional Services team is leading Nielsen's transformation to a truly integrated, professional services firm which is passionate about solving client problems. Through these efforts, Nielsen aims to be recognized as the premier marketing and sales analytics company.

As a Vice President, Client Business Partner you will lead The Nielsen Company's relationship with a large national client. Your role's primary focus is to serve as your clients' business partner, working collaboratively with your Nielsen Company colleagues to create integrated solutions to solve your clients' most pressing business issues. Working in concert with your client service team, your job is to ensure day-to-day servicing requirements are exceeding the client's expectations while continuing to focus on building strong relationships and executing against your clients' strategic and tactical plans. The result is a strong, vibrant client relationship where The Nielsen Company demonstrates measurable value to the clients' business enabling us to achieve our satisfaction and team financial goals.

Your specific role accountabilities will include:

* Create a partnership with clients positioning Nielsen as a valued and trusted advisor.
* Ensure team is structured to deliver against client deliverables.
* Mentor team members providing guidance on structuring and conducting market research studies, developing client relationships and identifying opportunities to enhance the value we provide to the client.
* Lead the team in attaining its annual revenue and expense targets.
* Support client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client service.
* Represent the client's "voice" to Nielsen functional areas.
* Identify opportunities to leverage the myriad Nielsen products and services to create integrated solutions that solve your clients' business issues

Qualifications

* 10+ years experience in a client service role within the Market Research, Consumer Packaged Goods, or related industries
* Consultative service delivery and business development experience is critical
* Clear communication - both written and verbal - essential
* Demonstrated ability to develop creative solutions to unique problems also essential
* Strong track record of managing and developing a team
* Successful record in building client relationships
* Technical proficiency in Microsoft Office applications.
* Experience working with Nielsen, IRI or other syndicated data applications a plus.

Job
: Consulting- Client Services

Primary Location
: North America-US-OH-Cincinnati

Organization
: Client Business Partner

Schedule
: Full-time

Shift
: Day Job

Public Referral Bonus

: 500US Dollar (USD)

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