Apex Supply Chain Technologies

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Order Processing Specialist

at Apex Supply Chain Technologies

Posted: 10/2/2019
Job Status: Full Time
Job Reference #: bc8410e8-5ce4-4e2a-acb9-4592c6994bd7
Categories: Other/General
Keywords: company

Job Description

Order Processing Specialist

Apex Supply Chain Technologies

Mason, Ohio


Who You Are

  • You have an enthusiastic attitude, hands-on style and inspirational spirit
  • You are tech-savvy and thrive when building a culture of innovation, rapid change and evolution
  • Ideally you have a Degree in a relatable area and/or appropriate certifications
  • You embrace change and approach opportunities boldly
  • You strive for the least complicated approach that will work
  • You choose a collaborative approach of respect and dignity for all
  • You have a passion for learning, laughing, energizing, and achieving more


What You Will Do

  • Review open order reports; identify and resolve issues preventing orders from shipping
  • Review open return reports; identify and resolve issues preventing returns from closing
  • Thoroughly document customer transactions within the case management system
  • Validate and process warranty orders and returns according to the Apex policy
  • Validate part and machine orders for complete and correct information
  • Respond to customer inquiries regarding parts


Your Ideal Skillset

  • High school diploma, or equivalency, with a year of experience
  • Strong problem solving and organizational skills with high attention to detail
  • Excellent interpersonal skills to work effectively with diverse personalities
  • Effective multitasking and personal time management skills
  • Ability to work in a dynamic and fast pace environment
  • Ability to coordinate multiple orders concurrently
  • Experience with Salesforce and Epicor preferred
  • Excellent writing and communication skills
  • Experienced in use of Microsoft Office applications
  • Ability to execute processes accurately


Who We Are

We are a market and technology leader who is redefining the way companies across all business sectors process and deliver orders, supplies and materials and manage assets by providing tailored, scalable self-serve systems, mobile apps and Cloud-based software. We apply business Intelligence and Analytics to achieve data-driven insights which dramatically elevate the interplay between technologies and customers to build elegant supply chain and product delivery solutions that create transformative solutions for a smarter future.

  • We deploy simple, effective solutions leveraging IoT, UI/UX, Real-time cloud transaction processing at scale (Big Data), Machine Learning and AI and Analytics to solve real-world problems for real-world B2B and B2C clients
  • World Headquarters in mason, Ohio with broad presence in Europe, Latin American and a growing presence in Asia Pac and over 450 Global team members
  • More than 100,000 devices deployed on 6 continents in more than 80 countries
  • More than 25,000 corporate clients globally executing billions of highly secure, real-time transactions; tens of million every day
  • Our technology has been adopted as a best practice by many of the world’s leading companies in industries ranging from Manufacturing, Transportations and Logistics to Retail, E-commerce and Foodservice


Why Us?

  • This is your opportunity to join a growing and innovative organization with new career paths being defines every day
  • We offer a competitive base salary and a full benefits package including health insurance, life, dental and a 401(k) plan with a company match
  • Every day, you will work on the cutting edge of an industry
  • Together we dream what is possible and make it real through innovation and collaboration
  • Our team members aren’t numbers, they make important contributions to the business on a daily basis
  • We embrace individuals with diverse backgrounds and experience to pursue our shared vision with a spirit of harmony and enthusiasm


What’s Next?

At Apex, we truly believe that everything is possible. For us. And for you. If this sounds like the opportunity you have been waiting for, apply at: http://www.apexsupplychain.com/careers



Apex Supply Chain Technologies in an Equal Opportunity Employer