Dayton Children's Hospital
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Pharmacy Lead Technician-Main Campus, Specialty Experience Preferred
at Dayton Children's Hospital
Facility:Dayton Children's - Main Campus
Job Details:The pharmacy technician assists the pharmacist with the preparation of medications for dispensing. The technician performs various technical and supportive tasks necessary to provide pharmacy services. The pharmacy technician works under supervision of the pharmacist, and focuses on accurate medication preparation following established policy and procedures set forth by the Pharmacy Department. They understand the role of the pharmacist in verification of all preparations prior to dispensing to the patient care areas. The technician meets the requirements of being “qualified pharmacy technician” as established by the State Board of Pharmacy, and holds a pharmacy technician certification from a State Board of Pharmacy accredited agency. The technician adheres to all regulations as established by the State Board of Pharmacy. The pharmacy lead technician candidate meets all qualifications of the pharmacy technician I and II in addition to skills and participation in new employee training. The pharmacy lead technician provides leadership and feedback on technician workloads and policy and procedures.
Assist the pharmacist
- Works under direct supervision of the pharmacist on duty
- Prepares medications and properly displays product for pharmacist to verify and dispense
- Appropriately labels all medications prior to verification
- Understands technician role vs pharmacist role and adheres to regulations established by the State Board of Pharmacy
- Consults pharmacist with questions pertaining to patient care and ensures procedures are followed appropriately
- Works cooperatively with other technicians and pharmacists to ensure overall goal of medication preparation is performed accurately and efficiently
- Responds to requests by the pharmacist to assist in various roles with the department based on need
- Assists in expired drug process and procedures
- Understands process of sorting order and importance of 340 B purchasing
- Can accurately code an invoice and email to workday for authorization
Outpatient Pharmacy Functions
- Answers outpatient window and assists customers
- Obtains necessary information for processing prescriptions including date of birth, weight, allergies, demographic information, and insurance
- Answers the phone promptly and directs caller to the appropriate person
- Enters patient demographics and insurance into the computer system accurately
- Enters both paper and e-scribed prescriptions into the computer system accurately
- Has a strong understanding of DAW codes, days supply, origin codes, and ICD-10 codes
- Can use eligibility check in computer system and understands basic insurance troubleshooting
- Prepares medication, labels appropriately, and displays for pharmacist to verify
- Understands when to void, reverse, and retransmit claims
- Can properly re-bill previously checked out claims
- Can add a new prescriber into outpatient computer system and knows how to update electronic information
- Assists customers at the pick up window and utilizes prescription signature pad or correctly uses the tablet to deliver prescription to the car or room
- Operates cash register, credit card machine, and payroll deduction machine properly
- Can locate presumptive eligibility in epic and understands needy patient fund process
- Maintains an orderly work environment to maintain integrity of prescriptions
- Compounds oral suspensions following established formulas using fillmaster
- Identifies opportunities through Outcomes
- Sorts/Files prescriptions in a complete and orderly manner
- Assists in Maintaining adequate inventory through outpatient computer system
- Can accurately load a new drug into outpatient computer system or products in point of sale
- Can use transaction history to find past transactions in POS
- Understands outpatient computer system functions including: refill too soon, IVR, on order, owe procedure, auto-refill function, prior authorization processing, and texting
- Ensures prior authorization follow-up including communication with the patient
- Maintains will call bins including refill to stock of over two weeks, texting completion and MTM opportunities
Specialty Pharmacy duties
- Dedicate 20 hours per week to Cystic Fibrosis Specialty
- Be a point of contact for communication with patients/families related to drug therapy
- Work with Clinical Pharmacist to expand Cystic Fibrosis knowledge
- Apply for CF tech mentorship program through the CF foundation
- Attend NACFC annual meeting in October of each year (during grant period of 3 years)
- Track daily activities, medication fills, other metrics for renewal of grant each year
- Assists pulmonary team with coverage questions based on working knowledge of drugs covered/not covered by various Medicaid plans.
- Travel periodically (conferences and seminars)
- Verify/determine patient eligibility via claim processing along with monitoring plan restrictions and requirements.
- Enroll patients in assistance programs (copay cards, free drug programs, Healthwell)
- Monitor patients enrolled in assistance programs to proactively re-enroll to maintain status
- Attend pre-CF weekly meeting to inform team of any access or adherence issues (usually Wednesday at noon)
- Delivery of medications to clinic
- Ensure medications are placed on HealthMinder (auto-fill)
- Maintain Medication synchronization by working in concert with Pharmacy team
- Contact clinic for refills when needed
- Initiate prior authorizations
- Report previous months CFTR modulator fills to Vertex at the beginning of each month, update information and forward to appropriate personnel.
- Review medication check list for completeness and ensure all medications are filled and accounted for prior to delivery (Meds to Beds/Delivery to home)
- Troubleshoot insurance issues related to CF patients ( call insurance companies, utilize eligibility check to determine coverage, update patient file as needed)
- Verify patient medication list every 3 months based on last clinic visit, ensure patient prescription profile in QS1 is up to date and all prescriptions are accounted for.
REQUIRED: HS Diploma or GED Technician Certification from State Board of Pharmacy approved program and registration with the Ohio State Board of Pharmacy
At Dayton Children's we believe that each moment counts with our patients, families and with each other.
We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!
- Safety--We make safety our first priority.
- Compassion--We deliver compassionate, family-centered care to all we serve.
- Ownership--We are the pediatric care experts and act knowing that every patient, visitor and the hospital is our collective responsibility.
- Collaboration--We work collaboratively to care for children, their families and each other.
- Innovation--We continuously innovate to make Dayton Children's even better today and into the future.
- Value Creation--We deliver quality outcomes and excellent service while being good stewards of health care resources.