Kettering Medical Center Network

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Director Clinical Pharmacy- Pharmacy Administration

at Kettering Medical Center Network

Posted: 9/6/2019
Job Reference #: 19328
Keywords: operations, director

Job Description

  • Posted Date1 month ago(8/15/2019 9:47 AM)
    Job ID
    Job Category
    Job Type
    First Shift
    # of Openings
    Shift Time
    80 Hours Per Pay Period/FTE 1.0
  • Preferred Qualifications

    Clinical Director Pharmacy Services

    REPORTS TO: Jim O’Donnell, Executive Director Pharmacy Services, KHN (direct report),

    DATED REVIEWED: February 2019

    JOB SUMMARY: The Clinical Director of Pharmacy Services is responsible for leading clinical pharmacy efforts across Kettering Health Network


    Key activities for the Clinical Director of Pharmacy include the following:

    • Manages the site clinical pharmacy coordinators, clinical pharmacists, and pharmacy residency coordinators
    • Serves as a member of the Network Pharmacy Leadership team
    • Responsible for working with medical and clinical pharmacy staff to launching clinical initiatives designed to improve overall patient care and managing drug expense throughout the network
    • Serves as the coordinator for the network P&T committee
    • Serves as a resource to the organization and medical staff on clinical pharmacy matters
    • Assists in the development and review of medication-use pharmacy and hospital- and system-level policies, and their implementation
    • Guides the design, implementation, and maintenance of clinical pharmacy initiatives within the organization
    • Monitors the external environment for best practices and evaluates them for implementation in the organization
    • Provides direction for prioritization of the organization’s clinical pharmacy projects
    • Facilitates or develops a structured approach for employee orientation and training for the clinical pharmacy staff
    • Provides ongoing pharmacy education for pharmacy staff and other health care professionals
    • Facilitates availability of educational programs and materials to improve clinical outcomes and regulatory compliance
    • Participates in departmental and interdisciplinary hospital, health system, and regional committees related to emergency medications, drug shortages, adverse events, medication errors, policy review, technology, safe medication use, and patient safety
    • Analyzes current clinical pharmacy data that can be used to improve overall medication value and effectiveness.
    • Works with state colleges of pharmacy for promoting the student and pharmacy residency experience.



    Graduate with a Pharm D. degree

    Completed residency in clinical pharmacy

    Over 5 years’ experience working as a clinical pharmacist

    Prior pharmacy management experience preferred

    Licensed as, or eligible to be, a registered pharmacist in the State of Ohio.

    Current knowledge of federal, state, and local laws governing pharmacists

    Skills and Experience:

    Knowledge – The clinical director of pharmacy should have a broad understanding of:

    • Strong knowledge of medication effectiveness and impact of medications on patient care
    • Health care technologies used in the medication selection process
    • Pharmaceutical care
    • Clinical expertise
    • Change management concepts
    • Ability to review information and data to help in designing clinical programs
    • Concepts of risk and prioritization, statistics, population data
    • Performance improvement methodologies and tools
    • Standards of practice related to medication use
    • Accreditation process, standards, and regulations

    Skills - The Clinical Director of Pharmacy Services should demonstrate excellence in the following skills:

    • Management
    • Leadership
    • Verbal communication and presentation (small and large group)
    • Written communication, editing
    • Active listening
    • Time management
    • Project management
    • Analytical
    • Safe system/process design –

    Abilities - the Clinical Director of Pharmacy should possess the ability to perform the following:

    • Facilitate practice change
    • Collaborate with staff at all levels
    • Effectively provide education
    • Synthesize solutions
    • Apply standards of practice to improve patient care
    • Apply defined strategies and protocols
    • Function proactively vs. reactively
    • Write clear and concise policy and procedures

    Licensure, Certifications, Registrations:

    Ohio State Board of Pharmacy Registered Pharmacist

    Graduate from clinical pharmacy residency

    Professional Affiliations:

    WORK ENVIRONMENT: There may be periods of meeting deadlines with severe time constraints, often with multiple demands from several people.


    1. Trustworthy:
    • Demonstrates support of policies and procedures established by the organization
    • Represents the Network with a positive, professional attitude and professional appearance in all activities and communications
    • Personally champions and promotes KHN’s corporate values, mission and culture, and does so with enthusiasm and sincerity
    • Is honest and fair in all interactions; honors commitments made to fellow employees and other departments
    • Positively champions change through sharing thoughts, feelings, and rationale so that others understand personal and organizational positions
    • Presents professional appearance; practices personal hygiene in accordance with policy
    • Consistently respects confidentiality of information
    • Innovative

    • Collaborates with service lines and staff to increase level of physician engagement with our network-wide services.
    • Performs all activities in accordance with and in support of the Network’s mission, vision, values and business objectives
    • Participates in strategic planning, business development, and public relations
    • Enhances professional growth and development through meetings and educational programs
    • Challenges paradigms by identifying assumptions in the way problems or situations are defined or presented and sees alternative ways to view or define problems
    • Gathers information to understand probability of success, benefits of success, and consequences of failure; takes risks and manages them responsibly
    • Champions continuous improvement which strategically aligns to the overall network goals and strategic plan
    • Performs other duties as assigned
    • Displays willingness to problem-solve
    • Displays willingness to improve job functions
    • Caring

    • Provides an environment in which employees feel respected and informed
    • Works with hospital and network leaders to foster improved services and grow new business development
    • Works with Hospital and Network Administration to improve facility operations and efficiency in response to information provided by physicians, staff, and patients
    • Interacts with physicians and nursing staff to maintain proper patient care and physician satisfaction
    • Maintains a clean & safe work area
    • Practices “service plus” attitude
    • Practices proper telephone etiquette
    • Knows & uses “Service Plus” techniques
    • Competent

    • Supervises the development of and maintains relationships with pharmacy staff
    • Works with Hospital administration and personnel to develop and coordinate communication materials and programs
    • Participates in annual continuing education
    • Adheres to Network philosophy, policies, procedures, & supports its goals
    • Communicates effectively to customers of varying cultures, ages, & backgrounds
    • Performs other duties as assigned
    • Demonstrates knowledge & adherence to departmental policies & procedures
    • Uses medical center resources efficiently
    • Completes work assignments in timely manner
    • Collaborative
      • Supports community initiatives by joining and actively participating in civic organizations that align with the mission and values of Kettering Health Network
      • Attends departmental in-service and staff meetings
      • Displays team-oriented behavior & encourages teamwork in others

    Responds positively to direction from staff, professionally accepting constructive criticism

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