SITA Global Services

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Senior Infrastructure/Systems Engineer

at SITA Global Services

Posted: 8/18/2019
Job Status: Full Time
Job Reference #: 29605

Job Description

Welcome to SITA... We lead one of the most exciting and advanced industries on earth. 
Around the world, nearly every passenger flight relies on SITA technology, almost every airport and airline does business with us, and it's our job to support their operations. As the world's leading air transport IT and communications specialist, we're committed to meeting the demands of the air transport industry around the clock, every day.
Our Vision: Easy air travel every step of the way


With us there are no limits for people looking to explore the edges of possibility and beyond. Together, we Go.Far.
Challenge: Our people take on some of the biggest challenges in our industry. They aren't afraid to think bigger, work harder and deliver smarter solutions that are continuously transforming air travel.
Opportunity: Taking on these challenges opens up a world of opportunities for our people. We make sure they have the chance to develop their skills, explore new horizons and grow their careers on a global scale.
At SITA we believe that creating and nurturing an inclusive culture is about who we are as an organisation, and as an employer. Diversity is more than a target to us, it's a key part out of our collective identity and values.

Designs, implements, maintains and supports infrastructure services in accordance with business and functional requirements, using appropriate SITA standards, policies and processes across multiple projects.


  • You'll be responsible for systems implementation for customers, customer requirements gathering, software implementation and integration, user acceptance testing, training, software install documentation, and ongoing maintenance and support for all SITA and Com-Net Software products
  • You'll responsibilities includes deployment, configuration, and integration of the platform, operating system, and application software
  • You'll be responsible for resolution of escalated technical issues requiring a higher level of expertise
  • Extensive travel is required, between  50%  – 75% annually


  • At least 5 years experience in implementation or support of infrastructure platforms, application deployments, implementing systems and modules with experience in multiple full lifecycle implementations.

  • Experience with Microsoft SQL Server Technologies (2012/2014) and core functions (Structured Query Language (SQL), T-SQL, SQL Jobs, SQL Reporting, Database Mirroring, Transaction Log shipping)

  • Extensive experience with Operating Systems (Microsoft 2008RD/W7/8/10/2012R2/2016) and core functions (Active Directory, IIS, Message Queuing, Backup, Windows Deployment Services)

  • Intermediate networking concepts

  • Exceptional analytical, conceptual, troubleshooting and problem-solving skills

  • Demonstrated excellent verbal and written communication skills, inclusive of the ability to communicate technical issues to non-technical people

  • Strong leadership skills paired with the ability to mentor and teach others


  • Experience with Microsoft Clustering Technologies (Failover Clusters, Hyper-V Clusters, SQL Server Clusters)

  • Experience with Storage Area Networks (SAN) and SAN protocols (iSCSI, Fiber Channel)

  • Experience with client side scripting technologies and core functions including XML, XSL, HTML, HTML5, WPF, WMI

  • Experience with virtualization technologies (VMware-ESX/ESXi/VSphere, Microsoft Hyper-V)

  • Experience with core networking and the OSI model (DNS/DHCP/VLANS/Routing/Firewalls/Access Lists, etc.)

  • Experience with Network Distributed Audio (Cobranet/Dante) and Audio concepts (Digital Signal Processors, Mixers, Amplifiers, Microphones, Speakers, Equalization)

  • Microsoft, Cisco or Tier 1 vendor certification a plus (MCSA, MCSE, MCSM, CCNA, CCNP)


  • Bachelor's degree or equivalent preferably in Computer Science, Engineering, Mathematics or similar.

  • MCSA and MCSE credentials are preferred but not a prerequisite

  • Where applicable a recognized professional certification is desirable.

If you apply we will carefully review your fit against the position criteria and feedback to you. If your profile does not meet the criteria, we will retain your profile as an active applicant for future consideration. If you need direct support, you can contact me on Thanks for your interest in SITA.


SITA is an Equal Opportunity EmployerM/F/Disability/Veteran.  SITA does not discriminate based on age, race,color, creed, religion, national origin, sex, sexual orientation, genderidentity, disability, marital status, age, Vietnam Era Veteran status, or anyother characteristic protected by state or federal law.

SITA is committed to assuring equal employment opportunity andequal access to individuals with disabilities. SITA will provide reasonableaccommodation to a qualified individual with a disability to enable suchindividual to perform the essential functions of the position for which he/sheis applying or in which he/she is employed.

SITA's equal employment opportunity policy applies to allemployment practices and actions, including, without limitation, recruitment,application process, examination and testing, hiring, training, disciplinaryactions, rate of pay or other compensation, advancement, classification, transfer,reassignment and promotions.