VXI Global Solutions

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Inbound Customer Service Asssociate

at VXI Global Solutions

Posted: 2/7/2020
Job Reference #: 4346
Keywords: inbound

Job Description


VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility and Inventiveness.

VXI recruits excited, enthusiastic applicants who are ready to be successful!  We create a fun learning environment with plenty of career growth opportunities.  Work in an environment where you can utilize your customer service skills and experience to help customers each and every day.  Your talents and contributions will be rewarded.  Come for the job, stay for the career! 

Join Team VXI!


As a Customer Service Account Associate, you will receive inbound calls to qualify & set up internet services. You must be a great listener, be empathetic, and be able help the customer. You will be offering outstanding world class customer service! 

You’ll Receive

·        Paid Training

·        Health Insurance (Medical, Dental, Vision)

·        Fun Work Environment

·        Abundant Advancement Opportunities


Knowledge, Skills and Abilities You’ll Need to Succeed

·        Professional comportment and demeanor

·        Outstanding verbal communication skills

·        Knowledge of computers and MS Windows

·        Ability to navigate multiple screens/programs

·        Ability to multi-task

·        Ability to type 25 wpm

·        Ability to follow direction and accept coaching

·        Self-motivated and upbeat

·        Desire to work in a team environment achieving personal and team goals

·        Ability to work flexible hours, including weekends and evenings as required


Other Things We Look For

·        Strong work ethic

·        Desire to be of service

·        Solid work history

·        Motivated by quality/integrity

·        Desire to excel

·        Must be able to pass a background check and drug screen


Must Haves

·        High School Diploma/GED?

·        One-year strong customer service experience - within a call center environment preferred

·        Exemplary Attendance Records with Previous Employers


Call our local recruiting office to schedule an appointment today. (330)588-6236

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.





Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!